See What Happens When Customer Messages Get a Response
Customers ask about pricing, availability, service areas, and next steps through website chat and digital messaging. Conversation AI helps respond, capture information, qualify intent, and route conversations forward.
Live Interactive ConversationThen $199/month
Try the Conversation
Watch a sample exchange to see how a configured digital response workflow can move a conversation forward.
Conversation AI
Sample Conversation
This is a sample conversation for demonstration. A live implementation uses your approved services, FAQs, hours, calendars, routing rules, and escalation instructions.
Want to test it with your own questions? Open the full CLIK AI demo.
Customers Message From Everywhere
Conversation AI can help manage supported conversations across the channels your customers already use.
Channel availability depends on your selected configuration, connected accounts, platform support, and approved integrations. Additional channels may be available through supported integrations, APIs, or marketplace connections.
The Customer Messaged You. What Happened Next?
A website chat or direct message may be a customer asking about price, availability, service area, booking, or the next step. When those conversations wait in an inbox or disappear into separate platforms, the person may continue searching before your team ever sees a qualified opportunity.
Expect Two-Way Brand Conversations
83% of marketers report that customers increasingly expect the ability to reply and have an actual conversation with a brand.
Source: Salesforce State of Marketing 2026
Struggle to Respond Promptly
69% of marketers say they still struggle to respond promptly to customer outreach.
Source: Salesforce State of Marketing 2026
Expect a Social Response Within 24 Hours
More than three-quarters of consumers expect brands to respond to social messages within 24 hours.
Source: Sprout Social 2026
Calculate Your Message Response Gap
Estimate how many digital customer conversations arrive each month and how consistently they receive a timely response.
Based on your estimates. Actual opportunity depends on customer intent, response timing, and follow-up.
Then $199/month
Manual Message Response vs. Conversation AI
Some businesses want staff answering every digital conversation personally. Others use AI for first response, routine questions, overflow, or after-hours coverage. The right model depends on customer volume, channels, workflow, and the situations that require human judgment.
| Feature | Manual Response | Conversation AI |
|---|---|---|
| Availability | Depends on staff availability | Can provide 24/7 first-response coverage where configured |
| Response Speed | Depends on workload and inbox monitoring | Immediate response for supported and approved conversation paths |
| Multiple Conversations | Limited by staff capacity | Can manage multiple supported digital conversations concurrently |
| Routine Questions | Repeatedly answered by staff | Uses approved business information to answer supported FAQs |
| Lead Capture | Information may remain trapped inside an inbox or chat window | Can collect contact information and update the CRM |
| Human Judgment | Strong for emotional, unusual, complex, or sensitive conversations | Escalates to staff when a person should take over |
Choose the Messaging Model That Fits Your Business
AI as Primary Message Coverage
For businesses that need immediate first-response coverage for supported digital conversations.
AI can handle approved routine questions, capture information, qualify intent, and route next steps while escalating when appropriate.
AI + Human Inbox
AI handles repetitive first-response conversations while staff takes over higher-value interactions.
Staff takes over sales opportunities, unusual requests, complaints, sensitive situations, and complex questions.
Human-Led With AI After Hours
For businesses that want people handling normal business-hour conversations.
Staff handles normal business-hour conversations while AI provides first-response support when the team is unavailable.
These are workflow configurations, not separate pricing tiers.
This Is a Real Digital Conversation
Conversation AI is designed to do more than return canned chatbot answers. A configured conversation can collect context, use approved business information, capture contact details, identify intent, route someone toward booking, update customer records, and hand the conversation to a person when needed.
A live client implementation is configured using the business's real services, hours, approved FAQs, qualification rules, calendars, messaging channels, routing logic, and escalation policies.
The goal is not more chatbot messages. It is a clearer next step.
Customer Sends a Message
A customer starts a website chat, DM, text, or another supported digital conversation.
Conversation AI Responds
AI uses approved business information to answer questions, collect context, and identify intent.
The Next Step Is Routed
The conversation moves toward booking, CRM follow-up, or the right human team member.
24/7 First Response
Provide digital first-response coverage even when staff is unavailable.
Lead Capture
Collect approved contact and inquiry information instead of leaving customer conversations disconnected inside an inbox.
Common Question Response
Answer supported questions using approved business information about services, hours, service areas, pricing guidance, availability, and other configured FAQs.
Human Handoff
Route complex, sensitive, frustrated, unusual, or high-value conversations to the appropriate person when needed.
Built Around How Your Business Communicates
Configure Conversation AI around your services, business hours, common questions, calendars, routing rules, qualification needs, messaging channels, and human handoffs.
Website Chat
Respond to supported website conversations using approved business knowledge and routing.
Supported Social DMs
Handle configured direct-message conversations on supported connected channels.
Comment-to-Conversation
Where platform support and business rules allow, move qualifying public interactions into an appropriate private conversation or next-step workflow.
Lead Qualification
Ask approved questions and collect relevant information before staff follow-up.
Appointment Routing
Move qualified contacts toward approved calendars, consultations, estimates, or booking paths.
CRM + Human Handoff
Create or update customer records and alert staff when human attention is required.
Have a Real Conversation With the AI
This live example is configured for a sample business. Ask a question the way a real customer would and see how the conversation responds, gathers context, and guides the next appropriate step.
Not sure what to ask? Try one of these.
Want to Experience This With Your Business?
Try the full demo and create a Conversation AI experience around your business, services, customer questions, and next steps.
Create Your Business DemoTwo Configurations Based on Your Channels
Conversation AI
includes setup and your first 30 days
Then $199/month
Designed for businesses that need AI-assisted website chat and supported digital conversation coverage configured around approved business information and workflows.
Conversation AI + SMS
includes setup and your first 30 days
Then $299/month
Adds SMS messaging and related workflow configuration to the Conversation AI system.
Additional channels, locations, messaging usage, third-party platform costs, unusual integrations, or custom implementation requirements may affect final scope and cost.
The Next Customer Conversation May Already Be Sitting in an Inbox
See how Conversation AI could be configured around your messages, website chat, FAQs, booking process, CRM, and human handoff rules.
Let's Talk Conversation AI
Book a Conversation AI consultation. We'll discuss your channels, FAQs, booking workflow, and how the system should be configured.
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By booking, you agree to be contacted about your Conversation AI consultation. We respect your privacy.